Corporate Sponsors

Flicker Family Foundation Taylor Farms Portabello's Ann Kihara General Farm Investment Company 8KSBW and Central Cost Aspire Health Plan Salinas Valley Memorial Healthcare System Andy Boy Church Brothers Farms Duda Sponsors Boggiatto Produce MP Express Pacific Paraiso Pessagno Winery Scheid Family Wines Ventana J. Mcfarland Wines Marathon Financial Advisors Pacific Valley Bank Natividad Foundation Mechanics Bank Mee Memorial Bassetti Farms General Farm
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Guidance for Skilled Nursing –

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Guidance for Assisted Living –

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Need help?  Call (831) 655-1334 or(831) 758.4011 or FAX (831) 751-1937

Ombudsman are state certified individuals who resolve the problems of residents of nursing homes and residential care facilities for the elderly.

They provide an avenue for conflict resolution that may be otherwise unavailable to elderly residents who are victims of neglect and abuse.

Ombudsman representatives strive to ensure dignity, choice and quality of life for all individuals in long term care.

Ombudsman are a vital component of long term care services. They provide a voice for vulnerable seniors who may feel overwhelmed, fearful or ashamed to communicate problems of abuse and neglect, be it physical, sexual, emotional, verbal or financial.


  • Advocate for resident’s rights
  • Investigate complaints on behalf of residents in long term care facilities
  • Act to protect vulnerable residents from abuse and neglect
  • Safeguard clients rights to privacy by protecting confidential information
  • Provide long term care placement information and assistance
  • Educate the community about residents’ rights
  • Present to community groups and organizations the role of Ombudsman in senior advocacy and long term care issues

The Ombudsman was a life saver and came to my aid at a time when I was desperate and had given up hope.

Robotic Pets

Watch as our Ombudsman Team distributes Robotic Pets to Seniors:


Become an advocate for people residing in a Care Facility!

Related Links:

How do I know if Residential Care is needed?

Nursing Facility Checklist

Residential Care Facility Checklist

California Department of Public Health licenses nursing homes and provides links to both Nursing Home Patient Rights and a list of California Nursing Home Citations:  violations that have been “determined to have been a direct proximate cause of death of a patient or resident of a long term care facility.”

Medicare offers a useful Nursing Home Compare tool:

Community Care Licensing, California Department of Social Services licenses Residential Care Homes for the Elderly (RCFE) and Assisted Living Communities. For a List of Citations by County and Facility Type: click here.

The California Advocates for Nursing Home Reform educates and supports long term care consumers. The site includes useful guides for understanding/selecting both residential care and nursing home environments and many, many additional resources.

The National Center on Elder Abuse is a resource for policy makers, social service practitioners, advocates, and families.