WE ARE HERE TO HELP YOU
Website Updated: 9/17/20 @ 2:04 pm
NEW: Trashion Show 2020 will take place on Oct 22nd via Zoom. Click here for more info.
NEW: SEPT 18: Voter Preparation Workshop(10:00am-11:00am). Click here for Zoom info.
HOW ARE WE HELPING SENIORS? During the current emergencies—FIRES and COVID-19—we want to ensure that seniors throughout the county are safe and healthy. We strive to provide you with the most up-to-date information in our website.
For easy access, we have sub-divided our website into four parts—FIRE; COVID; SENIOR RESOURCES and most recently, POST FIRE for returning evacuees.
We continue to assist our clients via telephone and email on: HICAP/Medicare, Transportation assistance, Benefits Checkup, Ombudsman, Senior Peer Counseling, and Tax Assistance.
Call us at (831) 655-1334 or (831) 758-4011
FIRE — RESOURCES
(NEW) Evacuation Assistance: Dolan Fire
The Monterey County Office of Emergency Services has ONE evacuation center—a place to rest, regroup, get emergency referral info and assistance– for evacuees from the Dolan fire:
- KING CITY: King City Library (402 Broadway Street in King City). Open 8:00am-8:00pm until no longer needed. Call 831-385-3677 (library) if you are unable to get to the center.
If you need assistance with emergency shelter, information or other services, staff is on site to help. COVID-19 protocols are in place. ID required for proof of residency.
- RV Shelter for Evacuees: Space is available at the Salinas Valley Fairgrounds, 625 Division Street in King City.
- Get voucher at the King City Library (evacuation center) or check in at the administrative office when you arrive for assistance. 831-385-3243.
- If you need assistance with pets or large animals during evacuation, call the SPCA for Monterey County at 831-373-2631
The Monterey Office of Emergency Services has setup a Virtual Local Assistance Center where you can get direct links to services to help you.
(new) EMERGENCY PREPAREDNESS–ZOOM WORKSHOP (Sep 24th )
The current fires in California has been a wake-up call for many to be prepared for the next disaster. But how? Where do you start? Join the Alliance on Aging and the Community Emergency Response Volunteers (CERV) Monterey for a ZOOM workshop, “Emergency Preparedness The Basics: 3 Easy Steps to Prepare for An Emergency”.
- Date/Time: Thurs, Sept 24th (10:00am – 11:30am) via Zoom
- Click here for pre-workshop handouts
- Click here for the Powerpoint Presentation.
- ZOOM Login Info, click here or see below:
- Meeting ID: 858 6224 6667
- Passcode: 393824
- Via (call in): +1 669 900 9128
To register by phone, call 831-655-1334. For workshop flyer, click here or contact Meggie Pina, Ombudsman Program Manager at: firstname.lastname@example.org
HOW TO PREPARE FOR AN EMERGENCY:
For CAL FIRE’s fire incidents map updates, click here.
- Click here for Disaster and Emergency Preparedness for Older Adults. Click here for SPANISH.
- Click here for Evacuation Supply CHECKLIST.
- Click here for TIPS on how to get ready to evacuate.
- Click here for family disaster plan TEMPLATE.
ANIMAL LOST / FOUND
- Call the SPCA at 831-264-5455 for help.
- LOST PETS & ANIMALS: Click here for animals found by local citizens via a website setup by the Monterey County.
FIRES: HOW YOU CAN HELP?
- Monterey County Fire Relief Fund (set-up by the Community Foundation of Monterey for #RiverFire #CarmelFire and #DolanFire.) Funds collected will be distributed to organizations providing direct assistance to individuals and families affected by the fires.
- montereyco.recovers.org provides info on places you can donate or volunteer.
- SPCA: Donate Funds.
- Big Sur (All Volunteer) Fire Department: Click here
(new) DONATE GIFT CARDS:
- Monterey Firefighter Association is now accepting gift cards for wildfire victims. Please drop off gift cards and monetary donations at any MONTEREY CITY FIRE STATION.
- DONATE FOOD + PET SUPPLIES:
In need of food assistance? Call the food bank at 831-758-1523.
- SPCA Wish List: click here.
- Donate food supplies: click here.
- Hay donation: Drop off at Monterey Fairgrounds, Salinas rodeo grounds, Salinas sheriffs posse grounds
(NEW) FIRE: SCAM ALERTS
Scammers are taking advantage of the fire situation and preying on people’s fears. Warning: Scammers are impersonating as someone from the sheriff office or PG&E and blaming shelter in place for office closure. Scammers are directing people to donate gift cards or vouchers from stores like Walmart and Target OR asking for personal information for donation purposes. If you receive such a call, hang up and contact your local law enforcement office.
POST FIRE — WHAT TO DO?
WHAT TO DO AFTER THE FIRE?
The Monterey County Office of Emergency Services has provided the following guides to help fire evacuees and victims post fire.
Checking Your Home After the Fire–Steps To Stay Safe
- Click here for guidance from the Red Cross. Examples: how to check for structural damage, checking utilities and major systems, electrical plumbing and heating systems and more.
- Advise from CAL Fire, click here.
Food and Medicine Safety
If your house has been damaged and you find nonperishable food items that survived the fire, DO NOT use them. Due to power outages, foods in your refrigerator or freezer must be discarded.
- Click here for food safety in a disaster (from FoodSafety.gov)
- Click here for canned food safety post fire,
Water Safety and Utilities
Upon returning home, some houses may be without water. For tips on water safety, check out the Monterey County’s Environmental Health Post-fire Safety Web Page. More resources for water safety and local utilities are provided below:
- Watershed impacts after a fire (Cal Fire)
- Drinking Water Safety and Septic Systems Post Fire
- Pacific Gas & Electric – If you return to your property and do not have gas service, call PG&E at 1-800-743-5000. They will work to relight your service as quickly as possible. DO NOT try turning on the gas on your own!
- Cal American Water – (831) 646-3205
Getting Help from: Federal and State
- For people with losses from fire, the first step is to contact their insurance companies.
- FEDERAL ASSISTANCE: For losses not covered by insurance, please register for disaster assistance: 1) via online at www.disasterassistance.gov; or 2) by using the FEMA App; or 3) by calling 800-621-FEMA (3362) or 800-462-7585 (TTY).
- STATE ASSISTANCE: Click here.
COVID-19 — RESOURCES
(NEW) CONFIDENTIAL HOTLINE: FOR FARMER WORKERS & FAMILY
The Monterey County Agricultural Commissioner’s Office has recently set up a 24 hour confidential hotline for farm workers and their families to report safety issues relating to COVID-19 and wildfire smoke challenge for the “essential” labor force.
The hotline is the first of its kind in California and is spearheaded by Supervisor Luis Alejo.
- Hotline: (831) 809-2394 (bilingual) 24hr, 7 days a week
- Issues: safety issues such as the availability of masks and other protective measures, the application of pesticide and more.
COVID-19 TESTING SITES IN MONTEREY COUNTY:
Tests are conducted by the following clinics or hospitals: Clinica de Salud, CHOMP, Doctors on Duty, Mee Memorial, Natividad, OptumServe, Planned Parenthood, SVMHS and CVS. NOTE: Please bring: 1) photo ID and 2) health insurance card.
Two new sites are now open.
- SALINAS: Cesar Chavez Library: 615 Williams Road, Salinas. Tues-Sat (7:30am-8:00pm. By appointment: 1-888-634-112 or click here.
- MONTEREY: ARCpoint Labs of Monterey Bay (in Ryan Ranch) provides drive thru tests via online appointment, click here.
For a complete listing of COVID-19 testing sites in Monterey County, click here.
Medicare To Cover COVID-19 Tests
The Centers for Medicare and Medicaid Services (CMS) has announced that Medicare will cover coronavirus testing. All COVID-19 tests ordered by your doctor or health care provider will be covered under Medicare Part B as a diagnostic laboratory test and there will be no out-of-pocket costs. Coverage can be back dated to February 4, 2020.
(New): Contact Tracing Scam. Scammers impersonating as contact tracers and are calling potential victims, sending web links and text messages about fictitious COVID-19 cases and asking for social security numbers, financial and other sensitive info NOT required for contact tracing. For more info, click here. Recent scams:
- Fake COVID-19 testing letter that appears to come from the state. The letter states that people must be tested for COVID-19 or lose access to their benefits. The letter asks people to visit a (fake) website to provide personal info.
- Beware of door-to-door solicitors selling test kits, and robocalls about “special virus kits” that ask for your Medicare number to send a “free” test.
- Watch for fraudulent emails claiming to be from the Centers for Disease Control or other experts saying they have cures for covid.
- For updates on the latest scams, click here. If you are concerned that you might be a victim of a scam, click here.
(New) COVID-19–Legal Hotline on Replacement Income and Job Protected Leave
Effective July 6th, the California Rural Legal Assistance is offering a new free and confidential hotline that is providing legal consultation on: 1) COVID-19 and a worker’s rights at work; 2) how to get paid and unpaid time off if affected by COVID-19; and 3) unemployment benefits and other wage replacement options. Hotline phone number is 1-800-357-9513.
SENIOR — RESOURCES
(new) SEPT 18 & Sept 25: VOTER PREP WORKSHOP (10:00am-11:00am)
- Click here for Zoom info.
(new) TRASHION SHOW (OCT 22 via ZOOM)
The fun and fabulous Trashion Show will take place on October 22nd via a special virtual event. We will have a FACE MASK TRASHION SHOW to celebrate our 50th birthday anniversary, featuring the fabulous 1950s icon, Marilyn Monroe!
15 local designers will showcase their one-of-a-kind face masks that reflect their individual style for the event. As masks becomes available, we will be posting them in our website–stay tuned!
The raffle will take place Thursday, October 22 from 5:30pm – 6:30pm via Zoom. To attend the event, Zoom link (and/or call in info) will be provided to those who purchased tickets. Click here for ticket prices and more info about the event. To purchase raffle tickets, call (831) 655-1334; (831) 655-7559.
(new) SENIORS: HOW TO CoPE with Mental Health
Fires! COVID-19! Worried and feeling depressed about the crisis around you and the world? You are NOT ALONE! The current local fires and social distancing measures can have a real impact on a person’s mental health, especially for older adults who may feel particularly isolated. Our peer counselors are here to help support you. Call us at 831-758-4011 or 831-655-1334. Click here for how they can help you.
- (NEW): Tips and strategies VIDEOS. In partnership with Monterey County Department of Behavior Health, we will be launching a new video each week with tips and strategies in dealing with isolation, anxiety, depression and more. There will be six videos total. Click here for ENGLISH video. SPANISH video.
(new) SEPTEMBER: SUICIDE AWARENESS MONTH
September is Suicide Awareness month and this year’s theme is: Hope, Resilience and Recovery! The Suicide Prevention Service of the Central Coast is offering three upcoming workshops for adults, service providers/helpers and youth.
For additional information, click here.
TAX: What Happens if You Miss the July 15 tax deadline?
The IRS is urging anyone who owes taxes to file a return as soon as possible and to pay as much as possible to reduce penalties and interest. Electronic filing options, including IRS Free File, are still available on IRS.gov through October 15, 2020 to prepare and file returns electronically.
TRANSPORTATION: Fares Resumes
- Senior Shuttles: Call at least 24 hours in advance. 1-888-678-2871
- MST is now requiring passengers age 12+ to wear face masks .
(new) DMV: One-Year Extension to Seniors 70+
The DMV is providing an automatic one-year extension to Californians age 70 and older with a noncommercial driver license with an expiration date between March 1 and December 31, 2020. This action delays the requirement for this population to visit a DMV office during the COVID-19 pandemic. The press release can be found here.
- Age 70+ (noncommercial): Expires Mar-Dec 2020. (Now): Extend for one year from original expiration date.
- Age 69 & younger (noncommercial): Expiration Mar-Jul 2020. Extended to July 31, 2020. Expanded eligibility to renew online or by mail.
- Commercial (all ages): Expiration Mar-Sep 2020. Extended to Sept 30, 2020.
FOOD RESOURCES FOR SENIORS
Home delivered meals for home bound seniors. For many home bound seniors, access to a nutritious meal is extremely important. Meals on Wheels (two locations: in Monterey and Salinas) are continuing their services for these seniors. For more information, click on:
- Meals on Wheels: Monterey Tel: 831-375-4454
- Meals on Wheels: SALINAS ONLY: Tel: (831) 758-6325.
- MARINA: CHISPA has teamed up with Meals on Wheels to provide food to seniors at Marina Manor and The Jensey Oaks.
- MARINA: The Thomas Carmen Pantry in partnership with the Epiphany Lutheran & Episcopal Church is providing “drive thru” groceries pickup on Tuesdays (5pm–7pm)and Saturdays (9am-11am) at: 425 Carmel Ave., Marina (Epiphany church).
- MONTEREY: Shoreline Church, 2500 Garden Road, is partnering with Islands Restaurant to provide meals for seniors on Tuesday and Thursdays (12:30pm-2:30pm) and groceries, if needed.
SPIRALS IS OPEN!
Ready for a new summer outfit now that Shelter-in-Place has been lifted for retail shopping? Our benefit store, Spirals, is ready for you! In accordance with the new health regulations, face mask is required to enter our store. Hand sanitizers are in front of the store.
- (New) Temporary store hours: Tues-Sat, 10:00am-4:00pm.
- Store is closed on Mondays and Sundays.
- Location: 570 Lighthouse Ave, Pacific Grove. Tel: 831-383-5030
- Want to see the merchandise? Click here.
(new) Farmer’s Market Coupons: No Longer Issued Due to COVID-19
The Seniors Farmers Market nutrition program, designed to provide low-income seniors with access to locally grown fruits and vegetables through farmers’ markets, will no longer be issuing coupons for food purchases. Instead, the state of California has donated all coupons to local food banks to better serve the needs of seniors. See below for the listing of food banks that is closest to you.
Food Bank (Schedule):
- Marina: Mon: 9:30am-10:30am; Fri: 1:00pm-3:00pm
- Monterey: Fri: 9:30am-10:30am
- Seaside: Three locations on Tue: 9:30am; 11:00am; 4:00pm
- Salinas: Various locations Mon-Fri.
- South County: Chualar, Greenfield, Gonzales, King City, Soledad, San Ardo
- North County: Castroville, Pajaro, Castroville
- Senior-Sites: Marina and Carmel Valley
- Prunedale Senior Center: Food bag distribution will continue on Thursdays for Grey Bears, veteran seniors.
For more information, please call (831) 758-1523 or 211.
What Happens If You Have to Go to the Hospital?
Many people are concerned about getting emergency care at local hospitals during COVID-19 crisis. Putting off critical care is dangerous and could expose a person to serious long-term health complications.
SVHS has produced podcasts/video on the steps that they have taken to ensure patients are safe and healthy during their visit. Example: temperature screening for all incoming patients, treating COVID-19 patients in a separate area and more. For more info, click here.
(UPDATED): Senior Shopping Hours
To assist seniors to be able to purchase groceries and other essentials items, many stores have designated special senior hours, usually just before store opening. For a listing of stores that have senior hours:
PHARMACIES: Home Delivery/Curb Side Pickup
In need of medicines and refills? Many pharmacies are now offering home delivery and curbside pickup. For a list of pharmacies that provide home delivery/curbside pickup, see below. Please note that there might be delays with home delivery given the current demand.
TriCare: Please call your pharmacy to request mail order or ask your doctor to submit prescription mail order pharmacy.
- Veterans Administration: mail prescriptions is an option. Call the VA 650-493-5000 or clicking here.
Online grocery/curbside delivery:
Want to save time and avoid long lines? Try online grocery shopping. Many local stores are offering grocery delivery to your door or have groceries ready for you for curb side pickup. For instructions and listing of online stores:
- MONTEREY: Stores offering home deliveries/curb side pickup
- SALINAS: Stores offering home deliveries/curb side pickup
RESOURCES & TIPS: For Families With Loved Ones in Nursing Homes
Concerned about your loved ones living in long-term care facilities for seniors being mistreated, abused or neglected? Alliance on Aging’s Ombudsmen can help. Ombudsmen are state certified individuals who resolve the problems of residents of nursing homes and residential care facilities for the elderly. Click here for how we can help. Additional resources:
- Crisis Hotline: English/Spanish
- COVID-19 and Nursing Homes: What Families Need To Know. Spanish.
- Tips for Staying Engaged/Connected in Nursing Homes.
Monterey County Services for Seniors Will Continue
- For more info about their essential services, click: ENGLISH or SPANISH.
- For additional resources: 211 Search
- COVID-19 Senior Resource Guide: For a comprehensive guide lists health services, food assistance, senior shopping hours, housing assistance and more. Click here to access the guide.
HEALTH ALERT: COVID-19 AND SENIORS
The Center for Disease Control (CDC) issued a warning for older adults and people with serious chronic medical conditions (such as heart disease, diabetes and lung disease) who are at a higher risk of getting very sick from Coronavirus COVID-19. The virus is spreading easily and is sustainable in the community. For additional information about COVID-19 and how to protect yourself, here are some useful information: