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During this Shelter-In-Place COVID-19 period, we are here to help you.  We are continuing to assist our clients via telephone and email on the following programs:

  • HICAP/Medicare 
  • Transportation assistance
  • Benefits Checkup 
  • Ombudsman 
  • Senior Peer Counseling
  • Tax Assistance

Our services are FREE, in English and Spanish.  Call us at (831) 655-1334 or (831) 758-4011.


During the current Shelter-in-Place, older adults living in senior long-term care facilities have been isolated from their family and friends with no connection to the outside world.  We seek to change that!  We are asking for the public’s help in writing messages to these vulnerable citizens and letting them know that the community cares. Help us with our campaign–Cards for Humanity–by writing words of encouragement  these older adults.  Our goal?  To send one card to each of the 2,846 residents living in long-term care facilities in Monterey County.  For more info, call Meggie Pina at 831-655-7563.

(new) SENIORS:  HOW TO CoPE with Mental Health DURING COVID-19 Crisis

Feeling depressed and worried while listening to the news about COVID-19?  You are NOT ALONE!  The current social distancing measures can have a real impact on a person’s mental health, especially for older adults who may feel particularly isolated during this crisis. Our peer counselors are here to help support you.  Call us at 831-758-4011 or 831-655-1334. Click here for how they can help you.

  • (NEW) Tips and strategies VIDEOS.  In partnership with Monterey County Department of Behavior Health, we will be launching a new video each week with tips and strategies in dealing with isolation, anxiety, depression and more.  There will be six videos total.  Click here for ENGLISH video.  SPANISH video.


Monterey County is now offering to vulnerable seniors a food delivery program consisting of three meals a day/seven days a week.  Program is called “Great Plates Delivered” and is in partnership with local restaurants. To be eligible, participants must be:

  • Age 65 or older OR age 60-64 and at high risk for COVID-19 (to include exposure to COVID-19 or have underlying health condition).
  • Must live alone or with one other program eligible adult.
  • Must not be currently receiving assistance from other state assistance such as CalFresh or Meals on Wheels.
  • Must affirm an inability to prepare or obtain meals.
  • For more info, please call 2-1-1.

(new) COVID-19 TESTING SITES:  By Appointment Only

For individuals interested in getting COVID-19 testing outside of a hospital, you can do so beginning May 5 at the following locations by appointment only through LHI, Logistics Health Incorporated, a company that designs and manages health programs for government and commercial customers. To request for an appointment, click here.

  • Greenfield Library – 315 El Camino Real, Greenfield
  • Alisal High School – 777 Williams Rd, Salinas
  • (New-Drive Thru) Monterey Peninsula College (MPC) – 980 Fremont St., Monterey.  Beginning May 19, Monterey will be conducting drive thru testing at MPC (Lot D; near Early Childhood Lab).  Hours:  9am-noon and 1-4pm on the following dates:  May 19-21; May 26-28; June 1-4; June 8-11.  For more info, click here.

Medicare To Cover COVID-19 Tests

The Centers for Medicare and Medicaid Services (CMS) announced early in March that Medicare will cover coronavirus testing.  All COVID-19 tests ordered by your doctor or health care provider will be covered under Medicare Part B as a diagnostic laboratory test, and there will be no out-of-pocket costs. Coverage can be back dated to February 4, 2020.

COVID-19:  Scams

(New): Beware of offers to test for Coronavirus.  They are scams.  Examples:

  • Fake COVID-19 testing letter that appears to come from the state. The letter states that people must be tested for COVID-19 or lose access to their benefits. It also threatens the removal of children and placing them into foster care if the parents do not take a COVID-19 test.  The letter asks people to visit a website (which is fake).  The website is currently under investigation.
  • Beware of door-to-door solicitors selling test kits, and robocalls about “special virus kits” that ask for your Medicare number to send a “free” test.
  • Watch for fraudulent emails claiming to be from the Centers for Disease Control or other experts saying they have information to give you regarding COVID-19. Often they want you to give your personal information, like your Social Security or Medicare number.
  • Men dressed in white hazardous uniforms posing as COVID-19 test crews and much more.

For updates on the latest scams, click here. If you are concerned that you might be a victim of a scam, click here.

COVID-19 Volunteer Opportunities

Interested in offering your assistance to help with organizations providing COVID-19 services?  The Community Builders of Monterey County is the local center for promoting volunteer opportunities for COVID-19.  There are multiple tasks that you can help:  delivering food for seniors, writing cards to seniors, making masks and more.  Please click here for more info.


To prevent the spread of COVID-19, the Monterey County Health Department has just issued an order requiring everyone to wear a face mask while in public.  Anyone not wearing a mask will be fined under California Health and Safety Code sections 101040 and 120175.  For more information about this new order, click here for ENGLISH. Click here for SPANISH.


Click here  to read full alert from the Monterey County Health Department.

What Happens If You Have to Go to the Hospital?  

As a result of the COVID-19 crisis, many people are concerned about getting emergency care at local hospitals. Putting off critical care is dangerous and could expose a person to serious long-term health complications.

The Salinas Valley Memorial Healthcare System (SVHS) has taken that to heart and has produced podcasts/video on the steps that they have taken to keep patients safe and healthy, such as: temperature screening for all incoming patients, triaging and treating COVID-19 patients in a separate area and more.  For more info, click here.


Mee Memorial Hospital is now providing virtual clinic for clients living in King City and Greenfield.  Appointments are required.  Hours are Monday thru Friday, 8:00am-6:30pm.  Click here  for more information.

Food Bank:  Drive Thru Sites in South County

The Food Bank of Monterey County is now offering drive thru distribution sites to seniors on a weekly basis at the following cities:  Chualar, Gonzales, Greenfield, King City, San Ardo, Soledad.  For the dates and times, click here (English/Spanish)

not file, click on: IRS non-filer page.

(new) EBT Cards Can Be Used for Online Food Purchase

Individuals and families can purchase groceries online using their EBT card at Amazon and Walmart.  This effort will help older adults and other vulnerable populations in meeting their nutrition needs during the COVID-19 shelter-in-place order.  CalFresh provides monthly food benefits that help individuals and families buy healthy, nutritious food.

  • More about EBT online grocery shopping, click here.
  • Need CalFresh assistance?  Call us at (831) 655-1334.


The Alliance on Aging is temporarily closing all of our TAX PREP sites and tax activities.  Updates will be posted in our website on a regular basis.  Questions?  Please call (831) 655-1334 for info.

  • Click here for latest updates on filing extensions.
  • (New): SCAMS IRS issues warning about Coronavirus-related scams.  IRS urged taxpayers to be on the lookout for a surge of calls and email phishing attempts.  For more information, click here.


Home delivered meals for home bound seniors.  For many home bound seniors, access to a nutritious meal is extremely important.  Meals on Wheels (two locations: in Monterey and Salinas) are continuing their services for these seniors.  For more information, click on:

  • Meals on Wheels:  Monterey 
  • Meals on Wheels:  SALINAS ONLY:  (New) MOW is providing a luncheon delivery service for seniors who are “Sheltering in Place” and are unable to shop/cook.  Service is for new senior clients living in Salinas. Delivery:  M-F (11:30am-1:30pm).  Clients will receive one locally prepared meal every day.  Call: (831) 758-6325.
  • MARINA:  Food distribution for seniors on Tuesdays (2pm-4pm) at the Los Arboles Middle school Parking Lot.
  • MARINA:  CHISPA has teamed up with Meals on Wheels to provide food to seniors at Marina Manor and The Jensey Oaks.  Additionally, gift cards are available for seniors at Grocery Outlet for those who may need them.
  • (new) MARINA: The Thomas Carmen Pantry in partnership with the Epiphany Lutheran & Episcopal Church is providing “drive thru” groceries pickup on Tuesdays (5pm–7pm)and Saturdays (9am-11am) at:  425 Carmel Ave., Marina (Epiphany church).
  • (new) MONTEREY:  Shoreline Church, 2500 Garden Road, is partnering with Islands Restaurant to provide meals for seniors on Tuesday and Thursdays (12:30pm-2:30pm) and groceries, if needed.
  • SALINAS:  Salvation Army is offering pickup meals for seniors.  Call (831) 443-9655 ext. 2900.
  • (new) SEASIDE:  Tuesdays @ 11am. Food Bank of Monterey is providing “Drive Thru” food pantry for seniors at the Seaside Auto Mall–4 Heitzinger Plaza.
  • CARMEL/PACIFIC GROVE/PEBBLE BEACH:  Two local teens will shop and delivery groceries to your door.  Click here to sign up.

(UPDATED):  Senior Shopping Hours

To assist seniors to be able to purchase groceries and other essentials items, many stores have designated special senior hours, usually just before store opening. For a listing of stores that have senior hours:

Food Bank (Schedule):

Food Bank of Monterey County will continue M-F.  Salinas.   Carmel Valley. North Montery Co. South Monterey Co.

  • Prunedale Senior Center:  Food bag distribution will continue on Thursdays for Grey Bears, veteran seniors.


PHARMACIES:  Home Delivery/Curb Side Pickup

In need of medicines and refills?  Many pharmacies are now offering home delivery and curbside pickup.  For a list of pharmacies that provide home delivery/curbside pickup, see below.  Please note that there might be delays with home delivery given the current demand.

PHARMACY:  Veterans 

TriCare:  Please call your pharmacy to request mail order or ask your doctor to submit prescription mail order pharmacy.

  • Veterans Administration: mail prescriptions is an option. Call the VA 650-493-5000 or clicking here.

Online grocery/curbside delivery: 

Want to save time and avoid long lines?  Try online grocery shopping.  Many local stores are offering grocery delivery to your door or have groceries ready for you for curb side pickup.  For instructions and listing of online stores:

  • MONTEREY: Stores offering home deliveries/curb side pickup
  • SALINAS:  Stores offering home deliveries/curb side pickup

(new) What is the California Climate Credit?

In April, millions of Californians throughout the state will receive a “California Climate Credit” on their utility bills. This credit is from a state program that requires power plants, natural gas providers, and other large industries that emit greenhouse gases to buy carbon pollution permits. The credit on your bill is your share of the payments from the State’s program.  It may help offset your energy costs from higher usage during the recent month in response to the COVID-19.

  • Having trouble paying your utility bills?  Click here.

RESOURCES & TIPS:  For Families With Loved Ones in Nursing Homes

Concerned about your loved ones living in long-term care facilities for seniors being mistreated, abused or neglected?  Alliance on Aging’s Ombudsmen can help. Ombudsmen are state certified individuals who resolve the problems of residents of nursing homes and residential care facilities for the elderly.  Click here for how we can help.  Additional resources:

(new) TRANSPORTATION:  For Seniors 

All All bus routes are now Fare Free (no cost) for seniorsVoucher Clients may continue to use service.

  • Senior Shuttles:  Call at least 24 hours in advance.  1-888-678-2871
  • (new):  MST is now requiring passengers age 12+ to wear face masks effective April 29th.
  • For a list of all cancelled bus routes, click here.
  • For bus services that are in operation, click here.
  • Other transportation options during this crisis, click here.

Covered California Extends Enrollment, Plans To Offer Free COVID-19 Testing

Effective immediately, Covered California, the state’s health insurance marketplace, will extend its special enrollment period (scheduled to end April 30) to June 30 to ensure that anyone who is uninsured and eligible can sign up.

Coverage begins on the first day of the following month after a person chooses a plan. Some people may also be eligible for no-cost or low-cost Medi-Cal, which becomes effective right away after signing up online.

(new) Free health care planning workshops

The Hospice Giving Foundation is providing free webinars on Advance Health Care Planning workshops until May 31.  Each session is 45-minutes.  Attendees will learn how to access, complete and formalize their wishes using the directive.  For more information, click here.

TAX:  Economic Impact Payments (Stimulus Check)

The Economic Impact Payments (EIP) will be distributed automatically to most people in April. Eligible taxpayers who filed tax returns for 2019 or 2018 will receive the payments automatically. Automatic payments will also go in the near future to those people receiving Social Security retirement, survivors or disability benefits and Railroad Retirement benefits.

  • Are you eligible Click here to find out.
  • (New): IRS launches new web tool to help non-filers register for Economic Impact Payments.  If you did not file last year, you may still qualify.  Click here to learn how.

TAX:  STIMULUS CHECK Will Not Be Counted as Income for Those in Means-Tested Programs

Your stimulus check will NOT be counted as income and will NOT impact your eligibility for Medi-Cal, SSI, SNAP and other means-tested programs.  Also, for 12 months, your stimulus check will not be counted as assets as long as the payment does not sit in your bank account for over 12 months.  For more information, click here.


Monterey County Dept of Social Services has just issued a comprehensive seniors who are in need of services during the shelter-in-place order.  The comprehensive guide lists health services, food assistance, senior shopping hours, housing assistance and more.  Click here to access the guide.

County Services for Seniors Will Continue

Monterey County Department of Social Services (MCDSS) will continue to operate it’s Adult Protective Services, In Home Supportive Services for seniors and more.


The Center for Disease Control (CDC) issued a warning for older adults and people with serious chronic medical conditions (such as heart disease, diabetes and lung disease) who are at a higher risk of getting very sick from Coronavirus COVID-19.  The virus is spreading easily and is sustainable in the community.  For additional information about COVID-19 and how to protect yourself, here are some useful information:


Our store in Pacific Grove, CA will be temporarily closed during the shelter in place order.  Thank you for your support!