Medicare Counseling
Our Health Insurance Counseling & Advocacy Program (HICAP) provides no-cost counseling, information, and assistance to consumers regarding the Medicare program.
Our counselors must complete intensive training and are registered with the California Department of Aging. They receive continuing education to remain aware of changes in Medicare regulations.
We can assist you with the following:
- Medicare benefits
- Supplemental (Medigap) insurance
- Medicare Advantage (MA) options
- Evaluate and identify the right Part D Drug plan
- Billing and claims procedures
- Assist on your behalf with providers
- Research Patient Assistant Programs (help with medication costs)
- Provide public speakers on Medicare-related issues
- Need help with your current Medicare coverage? Free Medicare Counseling Locations Click Here
We do not sell insurance; we provide unbiased information to help you make an educated decision about your health care coverage.
FREE Shredding for Seniors and Caretakers
Join us in our Fight Against Fraud: Where: The AOA HUB, 236 Main St. Salinas, CA 93901 When: Thursday May 22nd from 10AM – 1PM Click Here
“This project was supported, in part by grant number 90SAPG0094-05, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.“
Contact Us
HICAP Manager
HICAP Specialist
HICAP Assistant
HICAP Counselor
Programs Director
Are Medicare prescription drugs costing you too much?-Reduce or eliminate monthly premiums for your Prescription Drug Plan – Eliminate your drug deductible.
Check to see if you qualify.
Monthly income at or below:
$1,903/single
$2,576/couple
Savings at or below:
$17,220/single
$34,360/couple
If you qualify, give us a call: 1-800-434-0222
Medicare 101:
“Learn the A, B, C’s and D’s of Medicare”
Part A, Part B, Part D, Part C Advantage Plans, Supplemental Plans, Penalties, Low Income Assistance Programs and more!
Join our In-Person Presentation: Where: Scholze Park Center, 280 Dickman Ave. Monterey, CA 93940 When: Wednesday May 21 @ 11:00am
Follow these 3 tips to protect yourself from scammers.
- If you get a call, text or email asking for your Medicare Number, don’t respond. Don’t give your Medicare card or Medicare Number to anyone except your doctor or people you know should have it. Remember, Medicare will never call you unprompted and ask you for your personal information.
- Check your Medicare Summary Notices (MSNs) or claims statements carefully. If you see a charge for a service you didn’t get or a product you didn’t order (like a COVID-19 over-the-counter test), it may be fraud.
- Monterey HICAP also serve as Senior Medicare Patrol Liaisons and assists Medicare beneficiaries with the prevention, detection, and reporting of Medicare fraud.
- To report a Medicare Fraud, please contact Senior Medicare Patrol (SMP) toll-free hotline 1-855-613-7080.
