Medicare Counseling

Our Health Insurance Counseling & Advocacy Program (HICAP) provides no-cost counseling, information, and assistance to consumers regarding the Medicare program.

Our counselors must complete intensive training and are registered with the California Department of Aging. They receive continuing education to remain aware of changes in Medicare regulations.

We can assist you with the following:

Next year, the Inflation Reduction Act (IRA) is brining big changes to Medicare’s Part D and Medicare Advantage Plans. Make sure you keep up with the changes that are happening. Attend one of our free seminars and learn more about it

Click here for Next Seminar

Click Here for Full List

We do not sell insurance; we provide unbiased information to help you make an educated decision about your health care coverage.

Contact Us

Elizabeth Corona

HICAP Manager


Moncerat Politron

HICAP Specialist


Agustin Romero

HICAP Assistant


Rita Hill

HICAP Counselor


Tamara McKee

Programs Director


Are Medicare prescription drugs costing you too much?-Reduce or eliminate monthly premiums for your Prescription Drug Plan – Eliminate your drug deductible.
Check to see if you qualify.

Monthly income at or below:

$1,903/single

$2,576/couple

Savings at or below:

$17,220/single

$34,360/couple

If you qualify, give us a call: 1-800-434-0222

Medicare 101:

Learn the A, B, C’s and D’s of Medicare

Part A, Part B, Part D, Part C Advantage Plans, Supplemental Plans, Penalties, Low Income Assistance Programs and more!

Salinas: Alliance on Aging – HUB Conference Room – Tues. September 17th at 5:30pm (English)

Salinas: Alliance on Aging – HUB Conference Room – Thurs. September 19th at 5:30pm (Spanish)

Follow these 3 tips to protect yourself from scammers.

  1. If you get a call, text or email asking for your Medicare Number, don’t respond. Don’t give your Medicare card or Medicare Number to anyone except your doctor or people you know should have it. Remember, Medicare will never call you unprompted and ask you for your personal information.
  2. Check your Medicare Summary Notices (MSNs) or claims statements carefully. If you see a charge for a service you didn’t get or a product you didn’t order (like a COVID-19 over-the-counter test), it may be fraud.
  3. Monterey HICAP also serve as Senior Medicare Patrol Liaisons and assists Medicare beneficiaries with the prevention, detection, and reporting of Medicare fraud.
  4. To report a Medicare Fraud, please contact Senior Medicare Patrol (SMP) toll-free hotline 1-855-613-7080.